Business Skills

Many companies are looking for ways to increase productivity while streamlining expenses. Individuals recognize the need to expand their skills to compete in today's job market and grow their career. Both groups realize the importance of enhancing their set of business skills to succeed.

Also referred to as "soft skills," business skills training covers multiple topic areas, including time management, leadership, communications, presentations, sales, management, interviewing, negotiating, finance, and more.

New Courses

Customer Service Skills

Conflict Management and Alternative Dispute Resolution

Managing Human Relationships, Gender and Cultural Diversity

How to Run an Effective Meeting

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Fundamental Series

This solution is perfect for professionals who may not have the time to spend in extensive, multi-day courses. These one-day, entry-level courses are offered in two delivery methods, Classroom Learning and self-paced Online ANYTIME Learning.

Our wide selection of business skills includes the following topic areas:

Negotiation

Never lose a deal because of failed negotiations. Learn to gain control in a negotiation; recognize negotiation tactics used to obtain an advantage over the other party; and respond appropriately to the use of unethical tactics.

Quality Management

How would customers rate the quality of your product or service? Learn the quality management process, identifying ways to improve your product or service, and the value of becoming a customer-oriented organization.

Grammer Skills

Incorrect grammar or confusing writing can create a poor impression of your business. This class demonstrates writing effective sentences and other techniques for ensuring clear, accurate communication.

Project Teams

Building a team or working with other departments can be a source of conflict instead of success. Learn to build a project team that works together, communicates effectively and is motivated for success.

To find all of our Business Skills titles, search our course catalog for topics such as Interviewing Skills, Time Management, Financial Management, Effective Presentations, and Advanced Interpersonal Communication.

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